Product Updates

Customer questions on a per ticket basis

Customise your order form to collect data per ticket rather than per order.

If you sell multiple tickets per order, you can now collect attendee data for each attendee through the new dynamic order form feature. This gives you complete control over what information you need to collect from your attendees, ensuring your event runs smoothly. 

Information can be optional or required, and you have multiple inputs to choose from including, text, number, radio buttons, date inputs and check-boxes.

How to set up a Dynamic Order Form

1. Create or Edit the event you would like to add the dynamic data capture to.

2. Scroll down past your ticket options to the section "Customer Questions":

3. Click 'Add Question and on the following screen, select the option for "All Attendees" when asking your desired question:

4. Click Save. The question will be repeated for every attendee at checkout.

How can we improve?

We’re committed to building the best ticketing and event marketing platform in the world. If you have any suggestions on what we can do to improve, we’d love to hear them. Please, get in touch

More Product Updates

Refund Request Refinements

We've implemented a number of important changes for the refund request process.

New refund request process

Refund requests now go directly to you to approve or deny, giving you complete control.

Faster Refunds for Customers

We have integrated with the Stripe Payments API to reduce the time taken to process refunds for your customers.

Ready to go?

Join 30,000+ growing businesses that use Fatsoma to sell out their events.