Product Updates

Saved Card Details is now available on the Fatsoma website

Customers can now save the card details to re-use on future ticket purchases.

As part of our continuing mission to create the best, most streamlined checkout experience on the internet, we’ve added the ability for customers to save their card details. This will mean a simpler and faster checkout experience for your customers on future ticket purchases.

After exhaustive research on current best practices, we identified several improvements that could be made. Most notably, we have designed a checkout where returning customers can add and remove saved cards on a single screen. This has resulted in a more streamlined checkout experience.

First ticket purchase

Whenever customers purchase a ticket using a credit or debit card, they now have the option to save the card for next time.

Returning Customer

When customers returns to purchase further tickets they have the option to check out using any cards that they have previously saved.

Expired cards

Customers get notified when saved cards expire, meaning they never have the frustration of trying to complete their purchase with an expired card.

Removing Saved Cards

Customers can remove any expired cards without ever leaving the checout screens.

Summary

Implementing saved cards into the checkout has been the result months of consultatiopn and hard work. We believe we have developed the most streamlined and efficient checkout version of saved cards on any website. As we continue our process of continuous improvement and refinement of the Fatsoma chekcout we will be closely monitoring the effect these changes have.

How can we improve?

We’re committed to building the best ticketing and event marketing platform in the world. If you have any suggestions on what we can do to improve, we’d love to hear them. Please, get in touch

More Product Updates

Refund Request Refinements

We've implemented a number of important changes for the refund request process.

New refund request process

Refund requests now go directly to you to approve or deny, giving you complete control.

Faster Refunds for Customers

We have integrated with the Stripe Payments API to reduce the time taken to process refunds for your customers.

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