To help make life easier when you have to cancel an event, we now take tickets off sale when you change the event status to 'Cancelled - Event not going ahead'.
So you have to cancel an event?
I bet there are a hundred and one things going through your head. Contacting customers, speaking with suppliers, sorting through invoices. It's a stressful time.
Now there's one less thing to worry about. As soon as you set the event status to 'Cancelled - Event not going ahead', we'll automatically take any remaining tickets off sale for you.
It's a small update. But sometimes, it's the little things that make a big difference!
We’re committed to building the best ticketing and event marketing platform in the world. If you have any suggestions on what we can do to improve, we’d love to hear them. Please, get in touch
To help make life easier when you have to cancel an event, we now take tickets off sale when you change the event status to 'Cancelled - Event not going ahead'.
To help when you need to reschedule an event but have not confirmed a new date, we've introduced a new event status, "Rescheduled - New date TBC".
To help you decide whether to approve or deny refund requests we've added additional information to the refund request page.
